FF Cruz Shipping - Billetes y reservas en línea

Language and communication

Both the counter staff and the driver speak English, ensuring smooth communication for travelers.

Baggage and special items

• Bicycles: Bicycles are allowed on board with an additional fee. The fee for bringing a bicycle should be paid at the port.
• Motorbikes: Motorbikes can be brought on board with an additional fee, which will be determined at the port.

Accessibility and assistance

• Wheelchair accessibility: Wheelchair accessible vehicles are available.
• Guide dogs: Guide dogs are allowed to board and sit with visually impaired travelers.

Booking and Amendments

• Name Changes: Once a booking has been approved, a passenger's name cannot be changed, and there is no policy allowing refunds or changes.
• E-Tickets: Passengers are required to print their tickets, but printing the confirmation email is not necessary.

Onboard Policies

Passengers are allowed to eat and drink on board.

Pet policies

Pets are allowed on board; however, they must be kept in a cage. There is an additional fee for bringing a pet, which will be determined at the port.