Very good, man was waiting outside departures with our name on board, nice ride from airport to Pakbara Pier, Told where to go for Countrr for our boat ride to Koh Lipe. All seemed very well organised. Would recommend
No problems at all⭐️⭐️⭐️⭐️⭐️
;)
No complaints
Very pleased. Helpful and friendly staff at the Ko Lanta pier helped to arrange ground transportation at Phuket. Seemless connection. Thanks.
Everything was good...just in Time...helpfull and friendly Driver
Your Guide to Seamless Travel with Satun Pakbara Speed Boat
Language and communication
The counter staff at the ticketing stations speaks English, however, the drivers do not speak English.
Finding your ride
General pickup information:Travelers can easily find their ride or driver as the driver will be wearing a company uniform and the vehicle will be branded with the company's colors or name. Additionally, travelers can go to the company counter or ticket office. Specifically, at Hatyai airport, travelers can meet their driver at the company's counter and exit door, and at Krabi airport, travelers should look for their private car at the only one way exit.
Pickup delay:For shared airport pickups, passengers can take the next bus or minivan without any additional fee if their flight is delayed. It's important to inform about the flight delay to avail this service at no extra cost. For private airport pickups, the driver will wait for up to one hour at no additional charge. If the wait extends beyond the specified time, fees for arranging another car will apply, resulting in a double charge.
Baggage and special items
Bicycles:Bicycles can be brought on board without any additional charges. However, for speedboats, there is a **strong**200 baht**/strong** charge to bring a bicycle, and bicycles are not accepted with shared transfers.
Motorbikes:Motorbikes are not allowed on board.
Accessibility and assistance
Wheelchair accessibility:Wheelchairs can be accommodated on vehicles free of charge.
Guide dogs:Guide dogs are only allowed if they are kept in a cage.
Booking and Amendments
Name Changes:Name changes after a booking has been approved are permitted. Changing a passenger’s name is free of charge.
E-Tickets:Passengers are not required to print their tickets or confirmation emails.
Onboard Policies
Passengers are allowed to eat and drink only if traveling in a private car. On speed boats, only drinking is permitted.
Pet policies
Passengers are allowed to bring pets on board. There is an additional fee of 200 baht. Pets must be kept in a cage during the journey.
Very good, man was waiting outside departures with our name on board, nice ride from airport to Pakbara Pier, Told where to go for Countrr for our boat ride to Koh Lipe. All seemed very well organised. Would recommend