Azura -Tickets and online bookings

AZURA SAPA is known for its luxury transportation, high-quality service and its travel services to corporate and individual customers in Vietnam. "Our vision is to be the leading provider in luxury car and limousine services to beautiful Sapa town." Their mission is to provide the best private transportation solutions for corporate and individual consumers through high quality service, safety and comfort.

Official address: 31/75 Hong Ha st, Ba Dinh

Phone 1: +84 91 322 8980

Your Guide to Seamless Travel with Azura

Language and communication

The counter staff at the operator speaks English, however, the drivers do not speak English.

Finding your ride

General pickup information: Travelers can easily find their ride or driver as vehicles are clearly marked with the company’s colors and name. Additionally, a company counter or ticket office is available for assistance. When picking up from an airport or terminal, travelers can meet their ride or driver in the specified arrival hall and gate number provided at the time of booking.
Pickup delay: For shared airport pickups, if the flight is delayed, passengers may switch to the next bus or minivan. Details regarding any applicable fees for changes due to flight delays in shared pickups are not provided. In case of private airport pickups, drivers cannot wait for passengers if they are delayed.

Baggage and special items

Bicycles are not allowed on board.

Booking and Amendments

Name Changes: Passenger name changes after booking approval are permitted. An amendment fee for a name change may apply, and the conditions including the fee amount and the allowable time frame before travel for making such changes will be specified as needed.
E-Tickets: Passengers are not required to print their tickets or confirmation emails.

Onboard Policies

Passengers are not allowed to eat or drink on board.

Pet policies

Pets are not allowed.

Azura’s popular routes

Mai Chau to Hanoi

The distance between Mai Chau and Hanoi is 61 miles, or approximately 97 kilometers.There are 3 ways to get from Mai Chau to Hanoi, including car, minivan, and bus.There are no morning departures for this route. The Earliest departure leaves at 20:00 and has a duration of 3 hours 30 minutes.

Mai Chau to Hanoi by minivan

The only travel class available is Luxury.

Hanoi to Mai Chau

The distance between Hanoi and Mai Chau is 61 miles, or approximately 97 kilometers.There are 3 ways to get from Hanoi to Mai Chau, including car, minivan, and bus.There are no morning departures for this route. The Earliest departure leaves at 20:00 and has a duration of 3 hours 30 minutes.

Hanoi to Mai Chau by minivan

The only travel class available is Luxury.

Hanoi to Hanoi

The distance between Hanoi and Hanoi is 13 miles, or approximately 21 kilometers.There are 4 ways to get from Hanoi to Hanoi, including minivan, car, bus, and train.There are no morning departures for this route. The Earliest departure leaves at 21:00 and has a duration of 45 minutes.