Inca Rail -Tickets and online bookings

4.7(41 reviews)

Inca Rail, a company founded in 2009, was created with the purpose of offering an option to transport passengers in the tourist route Cusco, Poroy – Machu Picchu and Ollantaytambo – Machu Picchu. The company offers excellent service and is well recommended amongst the tourist industry.

Official address: Portal de Panes N 105 Plaza de Armas

Phone 1: 5184581860

Traveling with

Inca Rail

  • It was brilliant, everything was wonderful

  • El tren es hermoso, muy cómodo y acogedor, el viaje es muy lindo.

  • Good experience, excellent service with good and funny animation. We enjoyed this too short trip

  • A viagem é muito interessante, o serviço de trem deixa a desejar - bem desconfortável acho que pelo os preços que cobram, deveria ser bem melhor, com investimento na linha férrea, (o Trem balança demais) Me senti prejudicado pelo Bookaway, pois a comprar a passagem coloque a data de retorno errada, solicitei correção na mesma hora da compra, levaram uma semana para dar a resposta e me cobraram uma multa de 120 dólares americano, o que achei ser uma atitude desonesta

  • My opinion about BOOK AWAY is terribe. I wrote mails and I didnt get an answer for days. Your service is very bad. I don't understand how Inka Rail accept working with you.

  • The trip was nice,

Your Guide to Seamless Travel with Inca Rail

Language and communication

Both counter staff and drivers are English-speaking.

Finding your ride

Travelers can easily find their ride or driver as the driver will be wearing a company uniform. For pick-ups at airports or terminals, travelers can meet their ride or driver at the specified arrival hall and gate number.

Baggage and special items

Motorbikes are not allowed on board.

Accessibility and assistance

  • Wheelchair accessibility: Vehicles are wheelchair accessible.
  • Traveler aid: Travelers with a mobile or visual handicap may incur an additional charge when accompanied by an assistant.

Booking and Amendments

  • Name Changes: Name changes are permissible after booking approval. An amendment fee may apply for changing a name; specifics regarding the fee and time frame for changes are not provided.
  • E-Tickets: Passengers do not need to print their tickets or the confirmation email.

Onboard Policies

Passengers are not allowed to eat or drink on board.

Pet policies

Pets are not ******allowed******.

Inca Rail’s popular routes

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  • 3Cities
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Our travelers reviews about the ride with Inca Rail

4.68

Based on 41 reviews from Bookaway users who traveled with Inca Rail

Wayne A.

Juliana S.

Pascal C.

SEVERINO S.

Carlos N.

Inca Rail's most popular stations

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Your questions, Our answers

How much does a train ride cost from Cusco to Machu Picchu?

The cost of a train ride for a roundtrip adult ticket to Machu Picchu leaving from Cusco is around US$65

Do Inca Rail have toilets on board?

Inca Rail do have toilets on board!

Is there Wi-Fi on Inca Rail?

You can breathe a breath of fresh air… Inca Rail DOES have Wi-Fi on board their rides

Do I need to print my ticket or does Inca Rail offer e-tickets?

Inca Rail has e-tickets so you don’t need to print your tickets.

Which cities does Inca Rail operate in?

Inca Rail operates in Cusco, Machu Picchu, and Ollantaytambo

What is Inca Rail’s contact information?

Phone: 5184581860

Where is the Inca Rail office?

Inca Rail’s office is located at Portal de Panes N 105 Plaza de Armas