
Orient Express -Tickets and online bookings
Orient Express is one of the most well known privately ran trains, providing trips from Hanoi to Sapa with more experience than the competition in the railway system of Vietnam. The company is known for its trustworthiness and reliability.
Official address: Room 301, 3rd Floor, Pear Building, 28 Trieu Viet Vuong, Bui Thi Xuan
Phone 1: +84-04-3929 0999
Phone 2: +84-04-3929 0597

Your Guide to Seamless Travel with Orient Express
Finding your ride
Travelers can easily locate their ride or driver by looking for the driver who is wearing a company uniform, the vehicle which is branded with the company colors or name, or by heading to the company's counter or ticket office.
Baggage and special items
- Bicycles: You can bring a bicycle on board for no additional fee.
- Motorbikes: Motorbikes are permitted on board with an additional fee, which should be checked directly at the counter.
Booking and Amendments
- Name Changes: Name changes are permitted after a booking has been approved at no cost if done 24 hours before the departure time.
- E-Tickets: Passengers are required to print their tickets but do not need to print the confirmation email.
Onboard Policies
Passengers are permitted to eat and drink on board.
Pet policies
Pets are allowed on board for free. Whether pets need to be kept in a cage depends on the pet's behavior.
Orient Express’s popular routes

Sapa to Hanoi
The distance between Sapa and Hanoi is 148 miles, or approximately 237 kilometers.There are 4 ways to get from Sapa to Hanoi, including bus, train, minivan, and car.There are no morning departures for this route. The Earliest departure leaves at 17:30 and has a duration of 5 hours 30 minutes.
Sapa to Hanoi by train
There are 3 travel classes for this journey, including: Shared Cabin for 4, First Class Sleeper, and VIP Double Bed.Hanoi to Sapa
The distance between Hanoi and Sapa is 148 miles, or approximately 237 kilometers.There are 4 ways to get from Hanoi to Sapa, including bus, train, minivan, and car.There are no morning departures for this route. The Earliest departure leaves at 17:00 and has a duration of 5 hours.
Hanoi to Sapa by train
There are 3 travel classes for this journey, including: First Class Sleeper, Shared Cabin for 4, and VIP Double Bed.Hanoi to Lao Cai
The distance between Hanoi and Lao Cai is 158 miles, or approximately 253 kilometers.There are 3 ways to get from Hanoi to Lao Cai, including bus, train, and minivan.There are no morning departures for this route. The Earliest departure leaves at 17:00 and has a duration of 5 hours.
Hanoi to Lao Cai by train
There are 3 travel classes for this journey, including: Shared Cabin for 4, First Class Sleeper, and VIP Double Bed.Lao Cai to Hanoi
The distance between Lao Cai and Hanoi is 158 miles, or approximately 253 kilometers.There are 3 ways to get from Lao Cai to Hanoi, including bus, train, and minivan.There are no morning departures for this route. The Earliest departure leaves at 17:25 and has a duration of 3 hours 50 minutes.
Lao Cai to Hanoi by train
There are 3 travel classes for this journey, including: Shared Cabin for 4, First Class Sleeper, and VIP Double Bed.Hekou to Hanoi
There are 2 ways to get from Hekou to Hanoi, including train and bus.There are no morning departures for this route. The Earliest departure leaves at 23:30 and has a duration of 6 hours.
Hekou to Hanoi by train
There are 3 travel classes for this journey, including: Shared Cabin for 4, First Class Sleeper, and VIP Double Bed.
- 4Cities
- 6Routes
Our travelers reviews about the ride with Orient Express
Based on 5 reviews from Bookaway users who traveled with Orient Express
Jann M.
Napat C.
Wayossakorn N.
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