Orient Express -Tickets and online bookings

4.6(5 reviews)

Orient Express is one of the most well known privately ran trains, providing trips from Hanoi to Sapa with more experience than the competition in the railway system of Vietnam. The company is known for its trustworthiness and reliability.

Official address: Room 301, 3rd Floor, Pear Building, 28 Trieu Viet Vuong, Bui Thi Xuan

Phone 1: +84-04-3929 0999

Phone 2: +84-04-3929 0597

Traveling with

Orient Express

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  • At first, an confirmation of the travel agency (in this case Orient Express itself) would be very nice. The second point was that we had to change our voucher to a valid ticket. The place (called Peter Chef Restaurant) is a very suspicious place. Overall all: Everything worked out properly.

  • Good Service

  • the seat too short for me and also wasterner. He leave the leg from level 2 while I sleep at level 1, that's not good.

Your Guide to Seamless Travel with Orient Express

Finding your ride

Travelers can easily locate their ride or driver by looking for the driver who is wearing a company uniform, the vehicle which is branded with the company colors or name, or by heading to the company's counter or ticket office.

Baggage and special items

  • Bicycles: You can bring a bicycle on board for no additional fee.
  • Motorbikes: Motorbikes are permitted on board with an additional fee, which should be checked directly at the counter.

Booking and Amendments

  • Name Changes: Name changes are permitted after a booking has been approved at no cost if done 24 hours before the departure time.
  • E-Tickets: Passengers are required to print their tickets but do not need to print the confirmation email.

Onboard Policies

Passengers are permitted to eat and drink on board.

Pet policies

Pets are allowed on board for free. Whether pets need to be kept in a cage depends on the pet's behavior.

Orient Express’s popular routes

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  • 4Cities
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Our travelers reviews about the ride with Orient Express

4.6

Based on 5 reviews from Bookaway users who traveled with Orient Express

Jann M.

Napat C.

Wayossakorn N.

Your questions, Our answers

How much does a bus ride cost from Sapa to Hanoi?

The cost of a bus ride for a roundtrip adult ticket to Hanoi leaving from Sapa is around US$ 7

Do Orient Express have toilets on board?

Orient Express do have toilets on board!

Is there Wi-Fi on Orient Express?

Most of the Orient Express rides have Wi-Fi on board. We recommend reaching out directly to Orient Express to find out if your ride is one of those rides.

Do I need to print my ticket or does Orient Express offer e-tickets?

Orient Express has e-tickets so you don’t need to print your tickets.

Which cities does Orient Express operate in?

Orient Express operates in Sapa, Hanoi, Lao Cai, and Hekou

What is Orient Express’s contact information?

Phone: +84-04-3929 0999

Where is the Orient Express office?

Orient Express’s office is located at Room 301, 3rd Floor, Pear Building, 28 Trieu Viet Vuong, Bui Thi Xuan