
Ultramar -Tickets and online bookings
Ultramar has more than 30 years of experience and provides maritime transport across Mexico. They operate in some of the most beautiful places around Mexico. The company has a professional staff and prioritizes customer service and is known to be reliable, safe, and comfortable.
Official address: Terminal Maritima Ultramar, Av. Lopez Portillo SM-84 M-5 L-6. Puerto Juarez
Phone 1: 9988815890
Phone 2: 9988815890

How to Travel by Ferry with Ultramar
Ultramar offers reliable and comfortable ferry services to Cozumel and Isla Mujeres from the Mexican mainland. Ferries frequently depart from Playa del Carmen to Cozumel and from Cancún, including the Hotel Zone, to Isla Mujeres. With fast and efficient service, Ultramar is the preferred choice for visitors traveling to these beautiful islands.
Main Stations
Ultramar ferries service several key stations for convenient travel. In Cancún, ferries depart from El Embarcadero, Playa Tortugas, Puerto Juárez, and Playa Caracol. Ferries also travel to and from Isla Mujeres, Cozumel, and Playa del Carmen, providing a range of options for passengers.
Available Ferry Classes
Ultramar’s fleet consists of modern vessels, accommodating between 150 to 800 passengers. Amenities on these ferries include air conditioning, open and covered decks, panoramic windows, children’s play areas, TV screens, snack bars, power outlets, live music, underwater illumination, and new-generation gangways for quick boarding.
The ferry services include express options, which are faster and have higher fares, and regular services, which are slower but more affordable. It is important to check travel times and availability before booking, especially during busy periods or holidays.
Pros & Cons of Ferry Travel
Traveling by ferry offers unique advantages and some challenges. Ferries are often the only way to reach certain beautiful islands, and they provide stunning views and the opportunity to take great photos. Multiple ticket classes are available, allowing travelers to choose the level of comfort and travel time that suits them best. Booking online is convenient and essential for busy periods.
However, seasickness can be a concern, especially on longer trips or in rough seas. It's advisable to take medication before traveling. Weather conditions can also affect ferry schedules, with delays or cancellations possible during storms. It's important to consider these factors, especially if connecting with flights or other travel plans.
Ultramar's online ticket booking system simplifies the process, making it easy to plan your trip to some of Mexico's most picturesque island destinations.
Ultramar’s popular routes

Cancun to Isla Mujeres
The distance between Cancun and Isla Mujeres is 8 miles, or approximately 13 kilometers.There are 2 ways to get from Cancun to Isla Mujeres, including ferry and bus-ferry.The earliest departure leaves at 10:30 and has a duration of 30 minutes.
Cancun to Isla Mujeres by ferry
The only travel class available is Premium Plus.Isla Mujeres to Cancun
The distance between Isla Mujeres and Cancun is 8 miles, or approximately 13 kilometers.There are 2 ways to get from Isla Mujeres to Cancun, including ferry and bus-ferry.The earliest departure leaves at 05:00 and has a duration of 30 minutes.
Isla Mujeres to Cancun by ferry
The only travel class available is Premium Plus.Cozumel to Playa del Carmen
The distance between Cozumel and Playa del Carmen is 11 miles, or approximately 18 kilometers.There are 2 ways to get from Cozumel to Playa del Carmen, including ferry and flight.The earliest departure leaves at 12:00 and has a duration of 45 minutes.
Cozumel to Playa del Carmen by ferry
There are 2 travel classes for this journey, including: First Class and Premium Plus.Playa del Carmen to Cozumel
The distance between Playa del Carmen and Cozumel is 11 miles, or approximately 18 kilometers.There are 2 ways to get from Playa del Carmen to Cozumel, including ferry and flight.There are no morning departures for this route. The Earliest departure leaves at 13:00 and has a duration of 45 minutes.
Playa del Carmen to Cozumel by ferry
There are 2 travel classes for this journey, including: First Class and Premium Plus.
- 4Cities
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Our travelers reviews about the ride with Ultramar
Based on 243 reviews from Bookaway users who traveled with Ultramar
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Stories by travelers, for travelers

Getting from Cancun to Isla Mujeres: A traveler review
Tips on traveling from Cancun to Isla Mujeres by ferry can be found here, with details on departure ports, ferry amenities, and timetables.

Getting from Playa del Carmen to Cozumel: A traveler review
Here`s a first-hand review of the Ultramar ferry ride from Playa del Carmen to Cozumel to read before booking your own ride. Spoiler: You will see flying fish!

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