Kiran Transportation——票券及在线预订

Language and communication

Both the counter staff and drivers are proficient in English, facilitating ease of communication for travelers.

Finding your ride

• General pickup information: Travelers can easily locate their ride or driver as the driver will be wearing a company uniform, waiting with a sign displaying the passenger's name, and the vehicle will be branded with the company colors or name.
• Pickup delay: For airport pickups, travelers can meet their driver at the main exit gate. If a shared service flight is delayed, passengers can take the next bus or minivan without an additional charge. For private services, the driver will monitor the flight status and can adjust the waiting time accordingly, with no extra fee involved.

Baggage and special items

• Bicycles: Bicycles are allowed on board with an additional fee; however, the fee varies.
• Motorbikes: Motorbikes can be brought on board with an additional fee, which depends on the size of the motorbike.

Accessibility and assistance

• Wheelchair accessibility: Wheelchair-accessible vehicles are available.
• Guide dogs: Guide dogs are allowed to board and sit with a visually, but they must be in an animal box.

Booking and Amendments

• Name Changes: Passenger names can be changed if the request is made at least 24 hours before arrival. There are no details provided regarding an amendment fee for name changes.
• E-Tickets: Passengers do not need to print their tickets or confirmation emails.

Onboard Policies

Passengers are allowed to eat and drink on board.

Pet policies

Pets are allowed on board for free but must be kept in a cage.