The space was tiny and not expected from
The price of USD 90 .
This train and service are much more expected. A Staff is waiting for me to give my ticket and let me to the cabin that ìs clean ,beautiful and comfortable bed. May be I am lucky that the guests that joined the restroom with cleanliness
Thanks for your service and your quickly information.
Good courteous organization, clean train compartment. A little bumpy ride.
Perfect
Very good.
La carrozza era abbastanza pulita e anche le lenzuola.
Siamo riusciti a dormire, ma il treno è stato un po’ rumoroso.
Gradita l’acqua e gli snack messi a disposizione nelle carrozze e gli spazzolini.
Il bagno sufficiente.
Siamo arrivati in anticipo e il personale ci ha svegliati ed avvisati.
Copritevi perché l’aria condizionata è poco regolabile e i letti sono corti ( oltre 175 cm dormire è scomodo )
Your Guide to Seamless Travel with New Livitrans
Language and communication
English-speaking staff are available at the counters and the drivers also speak English to assist travelers effectively.
Finding your ride
Travelers can easily identify their ride or driver as the driver will be wearing a company uniform and the vehicle will be branded with the company’s colors and name. Additionally, assistance can be found at the company counter or ticket office.
Baggage and special items
Bicycles:Bicycles can be brought on board. There is an additional fee for non-foldable bicycles. Foldable bicycles can be brought on board at no extra charge and can be kept in the passenger's cabin.
Motorbikes:Motorbikes can be brought on board for an additional fee. For the specific fee, please check at the Le Duan Hanoi train station at the Door To Door service counter next to Vinmart.
Accessibility and assistance
Wheelchair accessibility:Wheelchair accessible vehicles are available for passengers.
Guide dogs:Guide dogs are allowed to board and sit with visually impaired travelers.
Booking and Amendments
Name Changes:Passenger name changes are allowed after a booking has been approved without any amendment fee. However, you must inform the operator at least 24 hours before the departure time.
E-Tickets:Passengers are required to print their tickets but do not need to print the confirmation email.
Onboard Policies
Passengers are allowed to eat and drink on board.
Pet policies
Passengers are allowed to bring pets on board at no additional cost. However, pets must be kept in a cage during the journey.
This train and service are much more expected. A Staff is waiting for me to give my ticket and let me to the cabin that ìs clean ,beautiful and comfortable bed. May be I am lucky that the guests that joined the restroom with cleanliness
Thanks for your service and your quickly information.