Cau Me - チケットとオンライン予約

Language and communication

Drivers of the service do not speak English; however, counter staff are proficient in English to assist travelers effectively.

Finding your ride

• General pickup information: Travelers can easily locate their ride or driver as the driver will be wearing a company uniform and the vehicle will be branded with company colors or the name of the company. Additionally, there is a designated company counter or ticket office where travelers can meet their driver. If the pick-up location is at an airport or terminal, travelers can meet their ride or driver in the specified arrival hall and gate number.
• Pickup delay: For shared airport pickups, if your flight is delayed, you can take the next bus or minivan without any additional fee, provided that tickets are still available. For private airport pickups, the policy regarding delays and potential waiting times, along with any applicable fees, was not specified.

Baggage and special items

• Bicycles: Bicycles are allowed on board for an additional fee. Please check with the counter staff for the exact fee and to confirm space availability in the bus storage.
• Motorbikes: Motorbikes can be brought on board without an additional fee. However, passengers should check with the counter staff regarding any fees and space availability.

Booking and Amendments

• Name Changes: Name changes after booking approval are permitted without any fees. Changes can be made anytime before travel.
• E-Tickets: Passengers do not need to print their tickets or confirmations.

Onboard Policies

Passengers are allowed to eat and drink on board.

Pet policies

Pets are not allowed.