나트랑발 꾸이년행 까지의 티켓

A very old minivan collected us from a block away from original meeting point in Nha Trang. Overloaded with passengers and various cargos that had to be dropped on the way, before pulling over on side of road and loading us into a very overbooked sleeper bus. People had to sit on the floor between seats. We were dropped at a garage on the outskirts of Quy Nhon, while other passengers were given another minivan to get to their destination. Certainly was not worth the extra money paid for a luxury minivan.

Excelent!

Great service

Great Service!

First, pick-up time was moved an hour early, which was ok for us. Then, 15 Minutes before pick-up they informed us that driver was under way. Again, ok. As usual here, they send you an image of the car with the plate #. We then noted that this was not a minivan as we had booked and asked back. Only then (5 Min before arrival) did they inform us that their minivan apparently had a technical defect and they had changed to a ‚sleeper bus‘. We did not use this ‚alternative‘ as it is nowhere close to the level of comfort of a minivan and does not reflect what we‘d booked. We have travelled in this way before and do not recommend it, let alone as an alternative to a minibus ride. So in a nutshell: Communication and problem solutions are inadequate (and that‘s the friendliest way I could find to describe).