SWIFT Holidays Private LTD - 티켓 및 온라인 예약

Language and communication

Both the counter staff and the driver speak English.

Finding your ride

• General pickup information: Travelers can easily locate their ride or driver as the vehicles are branded with the company's colors and name. Additionally, assistance can be found at the company counter or ticket office. For pickups at airports or terminals, specific arrival hall and gate number details where travelers can meet their ride or driver are provided.
• Pickup delay: For shared airport pickups, in case of flight delays, passengers may have the option to take the next available bus or minivan. For private airport pickups, the driver can wait up to 2 hours for the passengers if their flight is delayed.

Baggage and special items

• Bicycles: Bicycles can be brought on board at no additional cost.
• Motorbikes: Motorbikes are not allowed on board.

Accessibility and assistance

• Wheelchair accessibility: Wheelchairs are not allowed.
• Guide dogs: Guide dogs are not allowed.
• Traveler aid: No additional charge for travelers aiding someone with a mobile or visual handicap.

Booking and Amendments

• Name Changes: Name changes are allowed after a booking is approved without any fee, as long as the change is made at least 24 hours before travel.
• E-Tickets: Passengers do not need to print their tickets or confirmation emails.

Onboard Policies

Passengers are permitted to consume only water, soft drinks, and snacks on board.

Pet policies

Pets are not allowed.