SWIFT Holidays Private LTD - ตั๋วและการจองออนไลน์

Language and communication

English-speaking staff and drivers ensure clear and effective communication during travel.

Finding your ride

• General pickup information: Travelers can locate their ride or driver as the driver will be waiting with a sign bearing the passengers' name. This can take place at the company counter or ticket place. If the pick-up is at an airport or terminal, the driver will meet passengers with a name sign at the arrival hall and gate specified.
• Pickup delay: For shared airport pickups, passengers can board the next bus or minivan if their flight is delayed, although additional fees may apply. For private airport pickups, if a flight is delayed the driver can wait up to **2 hours** for passengers. Additional details on fees for such delays were not provided.

Baggage and special items

• Bicycles: Bicycles are not allowed on board.
• Motorbikes: Motorbikes are not allowed on board.

Accessibility and assistance

• Wheelchair accessibility: Wheelchairs are not allowed.
• Guide dogs: Guide dogs are allowed to board and sit with visually impaired travelers.

Booking and Amendments

• Name Changes: Passenger name changes are permitted after a booking has been approved. Name changes must be completed at least 24 hours before travel.
• E-Tickets: Passengers don't need to print their tickets or confirmation emails.

Onboard Policies

Passengers are allowed to consume only water, soft drinks, and snacks on board.

Pet policies

Pets are allowed on board for free and must be kept in a cage.