Sapaly Express Train -Tickets and online bookings

4.0(9 reviews)

Sapaly Express Train is an express deluxe train service between Hanoi and Sapa. They strive for the highest level of customer satisfaction and are known for their polite staff and punctuality.

Official address: No. 048, Nguyen Hue Street, Lao Cai Ward, Lao Cai City, Lao Cai Province,

Phone 1: +84 (0)919 653119

Traveling with

Sapaly Express Train

  • Generally clean and comfy. Toilet is small cannot turn around but bed is acceptable. I slept tru out my journey. Very pleasant

  • ok

  • Comfortable journey. But the bed is a bit short.

  • Timely

  • Très confortable !

  • The train ride is an interesting experience, what was promoted on line is exactly what is provided. One thing can improve is the bed cushion/mattress, it felt very used with forms of dents in it. Should consider changing the cushion/mattress.

Your Guide to Seamless Travel with Sapaly Express Train

Language and communication

For a smooth journey, English-speaking staff are available at the ticket counter. However, drivers do not speak English.

Finding your ride

Travelers can easily identify their ride or driver as the drivers wear a uniform and the vehicles are branded with the company’s colors and name. Additionally, travelers can head to the company counter or ticket office for assistance. If the pickup location is an airport or terminal, the specific arrival hall and gate number for meeting the driver will be provided.

Baggage and special items

  • Bicycles: Bicycles can be brought on board without an additional fee if they are small and foldable like a suitcase.
  • Motorbikes: Motorbikes are permitted on board with an additional fee. Passengers are advised to check the fee before departure at the counter located outside Le Duan train station.

Accessibility and assistance

  • Wheelchair accessibility: Wheelchair accessible vehicles are available.
  • Guide dogs: Guide dogs are allowed to board and sit with visually impaired travelers.

Booking and Amendments

  • Name Changes: Name changes are allowed after a booking has been approved. These changes are free if made 24 hours before the departure time.
  • E-Tickets: Passengers are not required to print their tickets or confirmation emails.

Onboard Policies

Passengers are allowed to eat and drink on board.

Pet policies

Passengers are allowed to bring pets on board for free, but they must be kept in a cage.

Sapaly Express Train’s popular routes

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  • 4Cities
  • 6Routes

Our travelers reviews about the ride with Sapaly Express Train

4

Based on 9 reviews from Bookaway users who traveled with Sapaly Express Train

MOHD M.

Muhammad A.

Andreas H.

Cheok C.

Perrine L.

Sapaly Express Train's most popular stations

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Your questions, Our answers

How much does a bus ride cost from Hanoi to Sapa?

The cost of a bus ride for a roundtrip adult ticket to Sapa leaving from Hanoi is around US$6

Do Sapaly Express Train have toilets on board?

Sapaly Express Train do have toilets on board!

Is there Wi-Fi on Sapaly Express Train?

Most of the Sapaly Express Train rides have Wi-Fi on board. We recommend reaching out directly to Sapaly Express Train to find out if your ride is one of those rides.

Do I need to print my ticket or does Sapaly Express Train offer e-tickets?

Sapaly Express Train has e-tickets so you don’t need to print your tickets.

Which cities does Sapaly Express Train operate in?

Sapaly Express Train operates in Hanoi, Sapa, Lao Cai, and Hekou

What is Sapaly Express Train’s contact information?

Phone: +84 (0)919 653119

Where is the Sapaly Express Train office?

Sapaly Express Train’s office is located at No. 048, Nguyen Hue Street, Lao Cai Ward, Lao Cai City, Lao Cai Province,