Transportes Especiales Aliados——票券及在线预订

Finding your ride

• General pickup information: Travelers can easily identify their ride as the driver will be wearing a company uniform and the vehicle will be branded with the company’s colors and name.
• Pickup delay: For shared airport pickups, travelers can meet their ride or driver in the designated arrival hall and gate number specified by the operator. If a flight is delayed, passengers are allowed to take the next available bus or minivan at no additional cost. In the case of private airport pickups, the driver will wait for passengers if their flight is delayed. No specific waiting time limits or additional fees are mentioned for delays.

Baggage and special items

Bicycles are allowed on board for an additional fee of not specified.

Accessibility and assistance

• Wheelchair accessibility: Wheelchair-accessible vehicles are available.
• Traveler aid: There is an additional charge for travelers assisting someone with a mobile or visual handicap.

Booking and Amendments

• Name Changes: Name changes after booking approval are permitted. A fee may be applicable for name changes, and specific conditions regarding the timing of changes prior to travel are to be confirmed directly.
• E-Tickets: Passengers are required to print both their ticket and the confirmation email before travel.

Onboard Policies

Passengers are not allowed to eat and drink on board.

Pet policies

Passengers can bring a pet on board, but an additional fee is required. Pets must be kept in a cage during the journey.